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<p style="padding-bottom: 0pt; padding-top: 0pt; " class="Header">?? FAQ ??</p>
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<p style="padding-top: 0pt; text-indent: -20px; " class="paragraph_style"><span style="font-size: 15px; " class="Bullet">Q.</span><span style="width: 4px; " class="inline-block"></span><span class="style_1">What is the life span of these bulbs ?</span> <br /></p>
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<p style="text-indent: -18px; " class="paragraph_style_1"><span style="font-size: 15px; " class="Bullet">A.</span><span style="width: 4px; " class="inline-block"></span>After months of rigorous testing both in house and by the manufacturer, these bulbs have been rated to last 20,000 hours at 70% light maintenance. This would equate in a residential installation to over 5 years. On average they will last over 10 times the life of an old style candle bulb. <br /></p>
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<p style="text-indent: -20px; " class="paragraph_style_2"><span style="font-size: 15px; " class="Bullet">Q.</span><span style="width: 4px; " class="inline-block"></span>Do the bulbs get hot ?<br /></p>
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<p style="text-indent: -18px; " class="paragraph_style_1"><span style="font-size: 15px; " class="Bullet">A.</span><span style="width: 4px; " class="inline-block"></span>No they don’t. Using the latest LED technology offers low heat and no UV. The base of the bulb is a customized aluminum heatsink which has excellent thermal transfer properties Being a low heat bulb also means that electricity costs come down through less cooling. <br /></p>
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<p style="text-indent: -20px; " class="paragraph_style_2"><span style="font-size: 15px; " class="Bullet">Q.</span><span style="width: 4px; " class="inline-block"></span>How much light do they produce ?<br /></p>
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<p style="text-indent: -18px; " class="paragraph_style_1"><span style="font-size: 15px; " class="Bullet">A.</span><span style="width: 4px; " class="inline-block"></span>This current 3w version produces the equivalent light output to an old style 25w incandescent candle lamp. This is only 12% of the power used compared to an old incandescent candle bulb. <br /></p>
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<p style="text-indent: -20px; " class="paragraph_style"><span style="font-size: 15px; " class="Bullet">Q.</span><span style="width: 4px; " class="inline-block"></span><span class="style_1">Can i use them in my crystal chandelier and will i get the “sparkle” effect ?</span> <br /></p>
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<p style="text-indent: -18px; " class="paragraph_style_1"><span style="font-size: 15px; " class="Bullet">A.</span><span style="width: 4px; " class="inline-block"></span>Yes the IllumiLed bulbs can be used in any type of internal light fitting where you would have previously used a candle bulb. These bulbs have a very natural feel to them when switched on that you wont believe they are not in fact an old style globe. The position of the Rod-Light technology used within the fitting emulates the same shape of the filaments in an old style bulb and produces warm light in a 360 degree radius. The “sparkle” effect will also be achieved due to the very high CRI (Colour Redeeming Index) of these bulbs.<br /></p>
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<p class="Body">Q. <span class="style_1">Can the bulbs be dimmed ?</span> <br /></p>
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<p style="text-indent: -18px; " class="paragraph_style_1"><span style="font-size: 15px; " class="Bullet">A.</span><span style="width: 4px; " class="inline-block"></span>Not yet, but we are currently working closely with our manufacturer to have a dimable version released in the 2nd half of 2011. <br /></p>
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<p style="text-indent: -20px; " class="paragraph_style"><span style="font-size: 15px; " class="Bullet">Q.</span><span style="width: 4px; " class="inline-block"></span><span class="style_1">What is the warranty period and how do i claim ?</span> <br /></p>
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<p style="text-indent: -18px; " class="paragraph_style_1"><span style="font-size: 15px; " class="Bullet">A.</span><span style="width: 4px; " class="inline-block"></span>Yes, we offer a 2 year replacement warranty on all our bulbs. To claim for a replacement, you will need to send proof of purchase and return the bulb to our office in Sydney at your own cost. After testing the bulb and ensuring that it has been correctly used, we will dispatch a replacement. IllumiLed will not be liable for any loss or damage arising from faulty bulbs or be responsible for any costs associated. Warranty period on replacement bulbs will only be for the remainder of the 2 year period from the original purchase or for a minimum of 3 months. <a href="mailto:warranty@illumiled.com.au?subject=HELP%20!!!%20Its%20not%20working%20!!!" title="mailto:warranty@illumiled.com.au?subject=HELP !!! Its not working !!!">Contact us</a> for details of where to send the bulb<br /></p>
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<p style="text-indent: -20px; " class="paragraph_style"><span style="font-size: 15px; " class="Bullet">Q.</span><span style="width: 4px; " class="inline-block"></span><span class="style_1">So where can i buy this amazing product ?</span> <br /></p>
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<p style="text-indent: -18px; " class="paragraph_style_1"><span style="font-size: 15px; " class="Bullet">A.</span><span style="width: 4px; " class="inline-block"></span>We are currently selling these bulbs through selected lighting stores and wholesalers across the country. <a href="mailto:iwant@illumiled.com.au?subject=email%20subject" title="mailto:iwant@illumiled.com.au?subject=email subject">Contact us</a> for your closest distributor. <br /></p>
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<p class="paragraph_style_3">If you are interested in becoming an agent, please <a href="mailto:sellsellsell@illumiled.com.au?subject=i%20wanna%20sell%20this%20amazing%20product,%20please%20get%20back%20to%20me%20!%20" title="mailto:sellsellsell@illumiled.com.au?subject=i wanna sell this amazing product, please get back to me ! ">contact us</a> and send through information about your company and one of our friendly staff will contact you soon. <br /></p>
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